The MacMartin Way.

The best ways of working developed through our experience and expertise...

The MacMartin playbook can be used as a training and learning tool – individually or as part of a team. It can also be used as a reference throughout the working day for services you might not have done before or do not do regularly.

It will help you understand the purpose behind MacMartin, the method behind how we do what we do, and to evaluate your performance for continual improvement; our methodology and values flow throughout the MacMartin Way.

How to use the Playbook

The MacMartin playbook covers four categories focused on different areas of the business…

Categories

MacMartin
Culture

Focused on MacMartin, who we are, what we do and how we do it.

Categories

Account Management

The ins and outs of managing and growing a client.

Categories

Project Management

How to manage a task or project effectively.

Categories

MacMartin
Services

How to manage a task or project effectively.

Categories

MacMartin
Culture

Focused on MacMartin, who we are, what we do and how we do it.

Categories

Account Management

The ins and outs of managing and growing a client.

Categories

Project Management

How to manage a task or project effectively.

Categories

MacMartin
Services

How to manage a task or project effectively.

…within each category, there is a range of content addressing the purpose, method, execution and evaluation etc.

Content

Plays

Learning exercises that you can run individually or as a team.

Content

Processes

An outline of the steps to take to perform a task well.

Content

Papers

Documents that will support your learning or help you perform a task.

Playbook

Categories

The playbook is split into four categories focused across all our business areas. These are:

Focused on MacMartin, who we are, what we do and how we do it.

The ins and outs of managing and growing a client.

How to manage a task or project effectively.

How to manage a task or project effectively.

Playbook

Content

Each category contains a range of:

Learning exercises that you can run individually or as a team.

An outline of the steps to take to perform a task well.

Documents that will support your learning or help you perform a task.

Use this together or individually to broaden your knowledge of MacMartin.

Plays

Culture →

Account Management →

Project Management →

Services →

Plays

Culture →

Account Management →

Project Management →

Services →

Plays

Culture →

Account Management →

Project Management →

Services →

Plays

Culture →

Account Management →

Project Management →

Services →

Culture

Account Management

Project Management

Services

How to use the Playbook/SOP

Playbook

Categories

The playbook is split into four categories focused across all our business areas. These are:

Focused on MacMartin, who we are, what we do and how we do it.

The ins and outs of managing and growing a client.

How to manage a task or project effectively.

How to manage a task or project effectively.

Playbook

Content

Each category contains a range of:

Learning exercises that you can run individually or as a team.

An outline of the steps to take to perform a task well.

Documents that will support your learning or help you perform a task.

Use this together or individually to broaden your knowledge of MacMartin.

Culture

Meet the team

Run by sisters Anna and Claire, and backed by a small team of incredibly talented individuals…

ANNA HUTTON

Marketing Director

A behaviour change savant, full of innovative marketing ideas, Anna takes great care of the marketing strategy for our clients. She is also our Google Ads search and shopping specialist.

CLAIRE MACDONALD

Design Director

Claire is the creative genius of the company. She creates brand identities and designs websites and marketing literature for our clients, focusing on user experience.

MAISIE GILMAN

Marketing Executive

Maisie has an incredibly creative mind with a passion for design. Always following the latest digital and design trends, she is full of new and exciting ideas for our clients.

Siân Twigg

Marketing Executive

With a background in graphic design and a huge amount of positive energy to all she does, Siân takes great care of clients and manages design projects impeccably. 

OLIVIA AUSTIN

Web Designer

A visionary with a keen eye for design and a wealth of knowledge in SEO, Olivia brings websites to life for our clients, ensuring they are set up for success from the outset.

DARIA BLOK

Graphic Designer

With her broad skill set, print experience, professionalism and keen eye for detail, Daria is a discerning and exceptionally creative designer and talented illustrator.

ESME WADE

Content Marketer

Esme is a force to be reckoned with; a recent graduate and talented wordsmith, Esme has superb communication skills and is a top-tier team player.

Chelsie Feather

Marketing Assistant

Chelsie uses her creative flair to bring new ideas to the team. With an ability to deliver on client needs, she throws herself into every task, and her outcomes excel expectations.

Ness Cuthbert

Admin Assistant

With a keen eye for detail and sharp organisational skillset, Ness is our administrative extraordinaire, keeping us all in line and our finances in check.

Your Name

Got that creative eye?

Are you interested in becoming a part of the team? We’re always on the lookout for creative talent. Please visit our careers page to see our latest vacancies.

Interested in becoming a part of the MacMartin team?

If you're not already convinced...

...we are

Friendly & approachable

When you call our office, you will be greeted by a friendly voice that you know and trust. We are a super welcoming bunch; we love to bounce ideas around, share our knowledge, and our clients are always welcome to pop in for a cup of tea and a chat. When you work with us you really do gain your own personal support team of passionate advocates – we’re behind you every step of the way.

...we are

Sustainable & kind to the planet

As a company we are committed to being kinder to our environment, an aim that weaves through everything we do. We are a climate positive team, proudly offsetting all of the emissions of our staff. Our websites are also hosted by the cleanest cloud in the industry, and for every new contract signed we plant 50 mangrove trees in Madagascar via the Eden Reforestation Project, so by working with us you can rest assured that you’re doing your bit for the environment too.

...we are

Trusted & relied on by many

“The National Forest Teaching School first engaged with MacMartin several years ago to produce marketing materials for its training offer and to re-develop its website. Since that time, their creative solutions, high-quality output and customer responsiveness has seen them become an integral part of the Teaching School’s outward-facing work.”

Mike Donoghue | CEO

John Taylor Multi Academy Trust